#CALL VIBER CUSTOMER SERVICE FULL#

Initially, you will be prompted to register your SSS Number with your mobile phone. To kickstart your SSS inquiry via SMS, simply text “SSS” (without the quotes) and send it to “2600.” This is significantly more expensive than your average casual SMS to family and friends. However, unlike making a call to a toll-free number, going for a SMS route is not going to be free-specifically, you will be charged Php2.50 for every SMS you send as part of the transaction.

If you do not have an access to a landline to make a phone to any of SSS Hotline Numbers, you can now also get in contact with SSS using your mobile phone via texts. As a caveat, however, only a handful of select countries from Asia, Middle-East, and Europe are supported for this call which are divided as follows: SSS members who are currently from abroad can now directly reach the agency for their SSS-related concerns, thanks to the international toll-free numbers. But IVRS are in place for a good reason-in case when no human interaction is possible, the automated system will make for a viable substitute which guarantees favorable result. Some people may find the idea of speaking with a “computer” to be unnatural and less preferable than a real sentient person. “IVRS” stands for Interactive Voice Response System which is an automated system with the task of aiding you with your SSS-related concerns. In case you are not aware of your own SSS Number and do not have a reference for it, other distinguishing information such as your first name, mother’s maiden name, and residency will also do.

Part of the initial call would involve an identity validation process which will have you presenting your SSS Number. Technically, while getting in touch with human customer representatives may be limited to less than 7 days a week, the service is nonetheless “non-stop”-thereby, “24/7”-as facilitated by smart technology. beyond working hours, including a day off and holidays, there is always one which will act as a substitute to handle the call. But there is a good reason why there are three hotline numbers, all of which directly attributed to SSS-when interactions to one or few of the hotline numbers is not possible e.g.

That is just 6 days a week, you might ask? Phone calls to SSS Call Centers are open beginning 7:00 AM in Monday until 7:00 PM in Saturday. To this day, the ability to connect with the agency via a phone call to the hotline number is still the fastest way to go about with concerns involving one’s SSS account. Basically, this is a good thing, particularly on the client’s end.

#CALL VIBER CUSTOMER SERVICE FULL#

But as the demand to keeping in touch with the agency may oftentimes gamut in a full day, the service was subsequently extended to a full 24 hours. SSS Hotline Numberīack in the day, the SSS Hotline Number is only accessible to remote members for around 16 hours in a day. Undeniably, these are convenient ways in getting in touch with SSS whenever you have concerns with your account such as getting an up-to-date information about your contributions, loans, benefits, and other transactions. Thanks to modern technology, this process is not just a direct person-to-person discussion and thus can be done remotely via phone calls and, more recently, sending text messages. Having an active SSS account can be a cause of concern which requires conference from the agency itself to get addressed or sorted.

Call viber customer service